TERMS OF SERVICE

Overview Welcome to Rknewthingslab. Throughout this website, the terms "Rknewthingslab," "we," "our," and "us" refer to Rknewthingslab (operated by DATAXYZ HONGKONG LIMITED), the operator of this online store (https://rknewthingslab.com/) and all related services, including our website, products, digital content, shopping tools, and customer support (collectively referred to as the "Services").

Our online store is powered by Shopify Inc., which provides the e-commerce infrastructure that enables us to offer our products and services securely.

These Terms of Service ("Terms") govern your access to and use of our Services, together with any policies referenced within this agreement. By browsing our website, creating an account, or purchasing from us, you acknowledge that you have read, understood, and agreed to comply with these Terms as well as our Privacy Policy.

If you do not agree with any portion of these Terms, you should discontinue use of our Services immediately.

Section 1 – Eligibility & Account Responsibilities By using our Services, you confirm that you have reached the legal age of majority in your country, state, or province of residence. If you permit a minor under your supervision to access our Services using your devices or account, you accept full responsibility for their activities.

Certain Services, including placing an order or creating an account, may require you to provide information such as your name, email address, billing details, shipping address, and payment information. You agree that all information submitted to Rknewthingslab is truthful, accurate, complete, and kept up to date.

You are solely responsible for safeguarding your account credentials and for all activities conducted through your account. Accounts are personal and may not be transferred, assigned, sold, or shared with another individual without our written permission.

Section 2 – Product Information We make every reasonable effort to display our products as accurately as possible. However, actual colors, textures, and product appearance may vary depending on your monitor, mobile device, browser settings, or screen calibration.

Although we strive for accuracy, we cannot guarantee that every product will appear exactly as shown on your device or fully match individual expectations.

Product descriptions, specifications, pricing, availability, and inventory may be modified at any time without prior notice. Rknewthingslab also reserves the right to discontinue products or limit purchase quantities based on customer, geographic location, or other business considerations.

Section 3 – Orders Submitting an order through our website constitutes an offer to purchase our products.

Rknewthingslab reserves the right to accept, decline, limit, or cancel any order at its sole discretion. An order is considered accepted only after payment has been successfully authorized and we issue an order confirmation.

Please carefully review all order details before completing checkout. Once an order enters our fulfillment process, cancellation or modification requests may no longer be possible.

If we are unable to process your order, or if adjustments become necessary, we may contact you using the email address, telephone number, or billing information provided during checkout.

All returns, refunds, and exchanges are governed exclusively by our published Refund Policy. By placing an order, you also confirm that all purchases are intended for personal or household use only and not for commercial resale or export.

Section 4 – Pricing & Payment Prices displayed on our website may change without advance notice. The applicable purchase price will always be the price shown at the time your order is successfully submitted and will also appear in your order confirmation email.

Unless expressly stated otherwise, product prices do not include applicable taxes, customs duties, import charges, shipping costs, or handling fees.

Pricing available on our website may differ from prices offered through physical retailers or third-party marketplaces.

Occasionally, Rknewthingslab may run promotional campaigns or limited-time discounts that are governed by separate promotional terms. Where promotional conditions conflict with these Terms, the promotion-specific rules will take precedence.

You agree to provide accurate and current billing, payment, and contact information for every purchase. It is your responsibility to promptly update any changes to your account information so that orders can be processed without interruption.

By completing a purchase, you represent that you are authorized to use the selected payment method and agree to pay all applicable charges, including taxes and shipping fees where required.

Section 5 – Shipping & Delivery Estimated shipping and delivery times provided on our website are intended solely as general guidelines and should not be interpreted as guaranteed delivery dates.

Rknewthingslab is not responsible for delays caused by shipping carriers, customs authorities, weather conditions, public holidays, or other circumstances beyond our reasonable control.

Ownership of purchased products, together with the risk of loss, transfers to the customer once the shipment has been handed over to the designated shipping carrier.

Section 6 – Intellectual Property Rights All content made available through our Services—including but not limited to trademarks, logos, branding, product images, graphics, written materials, videos, software, layouts, website design, and other proprietary content—is the exclusive property of Rknewthingslab, its licensors, affiliates, or authorized content providers, and is protected under applicable copyright, trademark, and intellectual property laws.

You are granted a limited, non-transferable, non-exclusive license to access and use our Services solely for personal, non-commercial purposes.

Without our prior written authorization, you may not reproduce, distribute, modify, republish, display, transmit, copy, download, create derivative works from, or otherwise exploit any part of our Services.

Nothing contained within these Terms shall be interpreted as granting ownership or licensing rights to any intellectual property belonging to Rknewthingslab, Shopify, or any third party, except where expressly stated.

The names Rknewthingslab, our logos, product names, branding elements, graphics, and slogans remain the exclusive trademarks of Rknewthingslab and may not be used without prior written permission. Shopify and all other third-party trademarks remain the property of their respective owners.

Section 7 – Contact Information If you have any questions or concerns regarding these Terms of Service, please contact us:

  • Store Name: Rknewthingslab

  • Company Name: DATAXYZ HONGKONG LIMITED

  • Address: FLAT/RM A 12/F, ZJ 300, 300 LOCKHART ROAD, WAN CHAI, HONG KONG

  • Website: https://rknewthingslab.com/

  • Email: avagreen@rknewthingslab.com

  • Customer Service: +1(650) 719-4313